{"id":182,"date":"2022-06-17T11:36:42","date_gmt":"2022-06-17T10:36:42","guid":{"rendered":"https:\/\/toweremployment.co.uk\/?page_id=182"},"modified":"2024-08-15T15:14:29","modified_gmt":"2024-08-15T14:14:29","slug":"faqs","status":"publish","type":"page","link":"https:\/\/toweremployment.co.uk\/index.php\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l4ibqby5-0998da906c557dc6b78744f5dfdb43b9\">\n.avia-section.av-l4ibqby5-0998da906c557dc6b78744f5dfdb43b9{\nbackground-color:#55606e;\nbackground-image:url(https:\/\/toweremployment.co.uk\/wp-content\/uploads\/2022\/02\/Job-Acceptance-Image-scaled.jpg);\nbackground-repeat:no-repeat;\nbackground-position:50% 50%;\nbackground-attachment:fixed;\n}\n.avia-section.av-l4ibqby5-0998da906c557dc6b78744f5dfdb43b9 .av-section-color-overlay{\nopacity:0.9;\nbackground-color:#55606e;\n}\n<\/style>\n<div id='av_section_1'  class='avia-section av-l4ibqby5-0998da906c557dc6b78744f5dfdb43b9 main_color avia-section-large avia-no-border-styling  avia-builder-el-0  avia-builder-el-no-sibling  avia-full-stretch avia-bg-style-fixed av-section-color-overlay-active container_wrap fullsize'  data-section-bg-repeat='stretch'><div class=\"av-section-color-overlay-wrap\"><div class=\"av-section-color-overlay\"><\/div><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-182'><div class='entry-content-wrapper clearfix'>\n<div  class='hr av-2n2za-3205898a0f8cc688117ac5a8755a0f2a hr-default  avia-builder-el-1  el_before_av_heading  avia-builder-el-first '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l4ibo1mc-f22799ae8d2096eef4c65372abb04a48\">\n#top .av-special-heading.av-l4ibo1mc-f22799ae8d2096eef4c65372abb04a48{\npadding-bottom:10px;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-l4ibo1mc-f22799ae8d2096eef4c65372abb04a48 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-l4ibo1mc-f22799ae8d2096eef4c65372abb04a48 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-l4ibo1mc-f22799ae8d2096eef4c65372abb04a48 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-l4ibo1mc-f22799ae8d2096eef4c65372abb04a48 av-special-heading-h2 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-2  el_after_av_hr  el_before_av_hr '><h2 class='av-special-heading-tag'  itemprop=\"headline\"  >Tower Employment\u2019s FAQs<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n<div  class='hr av-8h692-bfa985ab11c04834a7e548eaf856feec hr-default  avia-builder-el-3  el_after_av_heading  el_before_av_toggle_container '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ngs6e-1357959ed9b955e97c939976ba0ddfe7\">\n#top .togglecontainer.av-ngs6e-1357959ed9b955e97c939976ba0ddfe7 p.toggler{\nbackground-color:#ffffff;\nborder-color:#bababa;\n}\n#top .togglecontainer.av-ngs6e-1357959ed9b955e97c939976ba0ddfe7 p.toggler.activeTitle{\ncolor:#ffffff;\nborder-color:#ffffff;\nbackground-color:#745f7e;\n}\n#top .togglecontainer.av-ngs6e-1357959ed9b955e97c939976ba0ddfe7 p.toggler:not(.activeTitle):hover{\ncolor:#ffffff;\nbackground-color:rgba(28,47,99,0.57);\n}\n#top .togglecontainer.av-ngs6e-1357959ed9b955e97c939976ba0ddfe7 p.toggler:not(.activeTitle):hover .toggle_icon, #top .togglecontainer.av-ngs6e-1357959ed9b955e97c939976ba0ddfe7 p.toggler:not(.activeTitle):hover .toggle_icon *{\nborder-color:#ffffff !important;\n}\n#top .togglecontainer.av-ngs6e-1357959ed9b955e97c939976ba0ddfe7 p.toggler .toggle_icon{\ncolor:#d3bb1d;\nborder-color:#d3bb1d;\n}\n#top .togglecontainer.av-ngs6e-1357959ed9b955e97c939976ba0ddfe7 p.toggler .toggle_icon > span{\ncolor:#d3bb1d;\nborder-color:#d3bb1d;\n}\n#top .togglecontainer.av-ngs6e-1357959ed9b955e97c939976ba0ddfe7 .toggle_wrap .toggle_content{\nbackground-color:#ffffff;\nborder-color:#bababa;\n}\n<\/style>\n<div  class='togglecontainer av-ngs6e-1357959ed9b955e97c939976ba0ddfe7 av-elegant-toggle  avia-builder-el-4  el_after_av_hr  avia-builder-el-last  toggle_close_all' >\n<section class='av_toggle_section av-g90bq-4f77b9acd69cd8556c2cd339711ebc94'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-1' class='toggler   av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-1'>What is Tower\u2019s sick pay policy?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-1' class='toggle_wrap  '  ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>Tower&#8217;s Sick pay policy is in line with the published government guidelines which can be found <a class=\"panel-body-a\" href=\"https:\/\/www.gov.uk\/statutory-sick-pay\">here<\/a>.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-ub6u-ca34ffbe7bf06d5bf1b67dbed3132aff'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-2' class='toggler   av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-2'>What day of the week will I get paid by Tower?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-2' class='toggle_wrap  '  ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>The standard pay day for Tower is a Friday, your payment can show in your designated bank account at different times on pay day depending on your banks process.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-l4ic4du1-dcb419b6d0c7e84a732d340040fb6267'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-3' class='toggler   av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-3'>How do I access my payslip?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-3' class='toggle_wrap  '  ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>Payslips will be emailed to the email address you provide each week.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-l4ic5r9u-0b5355d0e2a8d6c34ec52b2b7d66d83e'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-4' class='toggler   av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-4'>How much does Tower pay per hour?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-4' class='toggle_wrap  '  ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>The Employee will be paid an hourly rate which may vary according to the individual client assignment and (subject to any deductions agreed with the Employee) will not be less than the relevant National Minimum Wage or the National Living Wage rate prevailing at the time of the Assignment. The total pay received by the Employee will be calculated according to the total number of hours worked by the Employee on assignment. Deductions will be made at source for tax and National Insurance.<\/p>\n<p>Your rate of pay will be confirmed to you as part of your assignment confirmation.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-l4ic77tp-b30bd3bc15bd9a1c6a629337cf8d0c72'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-5' class='toggler   av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-5'>How do I apply for a job with Tower? <span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-5' class='toggle_wrap  '  ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>You can apply by submitting your CV via the \u2018send CV\u2019 link on the website, or call us to make an appointment.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-l4ic8sz0-40e5ee0471f3d58f86e7ece0cefb3e09'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-6' class='toggler   av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-6'>How can I get in touch with Tower over the phone?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-6' class='toggle_wrap  '  ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>CALL 01253 343 616 | EMAIL INFO@TOWEREMPLOYMENT.CO.UK<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-l4ic9xas-9c1da50766cac74db9d6b5266e071fca'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-7' class='toggler   av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-7'>What is Towers holiday pay policy?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-7' class='toggle_wrap  '  ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>You will accrue holiday in line with the published government guidelines \u2013 For more details click\u00a0<a class=\"panel-body-a\" href=\"https:\/\/www.gov.uk\/holiday-entitlement-rights\/holiday-pay-the-basics\">here<\/a><\/p>\n<p>An associate will be entitled to a maximum of 28 days\u2019 paid annual leave in each complete holiday year inclusive of bank holidays. Tower&#8217;s holiday year begins on the 1st April and ends on the 31st March or each year. All paid annual leave must be taken during the leave year in which it was accrued and may not be carried over. Entitlement to paid annual leave accrues in proportion to the amount of time worked by the Employee. The Employee will be entitled to payment in lieu of any accrued but unused holiday entitlement upon the termination of employment.<\/p>\n<p>Payment for paid annual leave will be calculated by reference to the Employee\u2019s average pay over the most recent 52 weeks (or the number of complete weeks the Employee has worked if 52 weeks of pay data is not available) to calculate the weekly pay rate. Paid annual leave must be taken at such times as are agreed by Tower.<\/p>\n<p>The Employee may under the Agency Workers Regulations 2010 become entitled to additional days of annual leave. Any such entitlement will be notified separately.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-l4icbyis-727300ea5094cbca42e10f0fc646b720'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-8' class='toggler   av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-8'>How is my personal data stored?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-8' class='toggle_wrap  '  ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>Tower is committed to protecting and respecting your privacy. Our Privacy Information Statements describes your privacy rights in relation to the information about you that we process, as well as the steps we take to protect your privacy.<\/p>\n<p>For our Candidates, who are registered on our systems you may refer to our\u00a0Candidates Privacy Information Statement\u00a0. For our Workers, who have been successful in finding opportunities, you may refer to our\u00a0Workers Privacy Information Statement.<\/p>\n<p>If you would like to exercise your rights in respect to your personal information, or make a complaint in relation to the handling of your information, you may email us at INFO@TOWEREMPLOYMENT.CO.UK<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-l4icd4ci-bd21ef5ce756b6131b5957ee00702b19'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-9' class='toggler   av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-9'>How do I ask for my personal data to be removed from the Tower database?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-9' class='toggle_wrap  '  ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>Tower is committed to protecting and respecting your privacy. If you would like to exercise your rights in respect to your personal information, or make a complaint in relation to the handling of your information, you may email us at INFO@TOWEREMPLOYMENT.CO.UK<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-l4icdtdh-03bb3f3b0cc1eb98a92502bdbb0adb43'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-10' class='toggler   av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-10'>Starter Checklist<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-10' class='toggle_wrap  '  ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>If you need to complete a new starter checklist, contact your consultant and we will arrange this for you.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-l4iceer2-130c06d914b995910fdca690cd6a8895'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-11' class='toggler   av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-11'>My tax code is incorrect, how do I get it updated?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-11' class='toggle_wrap  '  ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>Tower receives an automated update from HMRC for all workers tax codes, Tower are unable to discuss your individual tax code with HMRC. If you believe your tax code to be incorrect you should contact your local tax office, you should have your National Insurance number to hand.<\/p>\n<\/div><\/div><\/div><\/section>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-182","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQs - Tower Employment and Recruitment<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/toweremployment.co.uk\/index.php\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQs - 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